Frequently Asked Questions

Getting Started

What is Help Me Create a Humane San Diego?

The Help Me Create a Humane San Diego fundraising program allows anyone to raise money for San Diego Humane Society on behalf of homeless pets.

You can participate in any way you want: from celebrating birthdays and weddings by asking for donations instead of gifts, to holding a bake sale. Help Me Create a Humane San Diego makes it easy to set up a fundraising campaign, ask your friends and family to donate, and track your progress.

How do I sign up?

Do I have to fundraise?

There is no fundraising requirement, but we do need your help to raise funds for our life-saving programs!

Using Help Me Create a Humane San Diego

How do I manage my fundraising campaign? What is the Fundraiser Center?

When you set up your personal campaign, you receive access to your own Fundraiser Center. From the Fundraiser Center, you can easily personalize your page, upload a photo or video, track your progress, send emails to your friends and family, and share your campaign on social media.

How do I spread the word about my campaign?

Through email, on Facebook or Twitter, at parties, and in the line at the grocery store: tell your friends and family about your campaign wherever you connect. Log in to your Fundraiser Center and start by sending emails asking your friends to contribute. You can also use the easy sharing options to publicize your campaign page on social media.

How do my friends and family make donations to my campaign?

From the Help Me Create a Humane San Diego homepage, friends and family can find a campaign or fundraiser by using the simple search tool on the right side of the page. After entering the fundraiser's name or a campaign keyword (for example, "bake sale"), they will be directed to the fundraiser's personal campaign page where they can donate using the large Donate button at the top right.

You can also invite your friends and family to make an online donation to your campaign by sending them an email from your Fundraiser Center. These emails will have a direct link to your personal campaign page, where they can contribute to your efforts.

What if I forget my username and/or password?

If you forget your username and/or password, visit the log in page and scroll down to the "forgot password" section. Enter the username that you used when registering, and your password will be emailed to you. If you have lost your username, select "email me my username" and provide the email address that you used when registering. Your username will be sent to that email address.

How do I add cash and checks to my online total?

If you would like to add the cash or checks you receive to your donation total on your page, follow these instructions:

Go to your 'Fundraiser Center.'
Click on 'Progress.'
Click on the 'Enter a New Gift' in the right sidebar.
The next page will allow you to enter check and cash gifts.

How do I print out my gift history list?

In your Fundraiser Center, click 'Progress' then click 'download personal donation list' under 'Donations History' at the bottom of the page.

Fundraising

What do I do with cash and checks that I collect?

Checks should be made payable to San Diego Humane Society. In order to count towards your fundraising campaign, check donations must clearly indicate your name, either with a note or on the check's memo line. Please drop off or mail the donations in a clearly marked envelope to:

San Diego Humane Society
ATTN: Peer to Peer Fundraising
5500 Gaines Street
San Diego, CA 92110

This is my first time fundraising - do you have tips?

Yes! Visit our Fundraising Tips page.

Who acknowledges the donations? How do my contributors get tax receipts?

Everyone who donates online will receive an automated email letter from San Diego Humane Society acknowledging their gift. This email serves as a receipt and can be used for tax purposes.

Please also personally thank your friends and family who respond to your request for support. You can use the email tool in the Fundraiser Center to thank your donors!

Will my contributors be put on a mailing list?

Your contributors will never be automatically added to any of our mailing lists. They can choose to receive email from us through a checkbox on any donation form, but we will not email them without their express permission.

How is the money I raise used?

The funds you raise through your campaign support San Diego Humane Society's work to help animals. Contributions through your campaign provide the vital support needed to continue our efforts, wherever the funds are needed most.

Site Maintenance

My campaign disappeared - what happened?

If you cannot find your campaign, please email jgrantham@sdhumane.org. Your campaign may be deactivated by San Diego Humane Society, at its sole discretion, if the content contains any of the following elements: misinformation, spam, profanity, graphic imagery, photos depicting animal cruelty, personal attacks, promotion of violence, promotion of illegal or questionable activities, or rallying on behalf of people or organizations which support animal abuse.